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The Total Economic Impact™ of Microsoft Teams Calling Solutions

Boost nonprofit mission momentum by modernizing telephony

Nonprofits use as much of their funds as possible to directly benefit their mission. Telephony is one area where you can significantly reduce your administrative overhead while improving internal and external communications.

Instead of traditional technology that needs specialized equipment and management skills, you can take advantage of modern internet telephony. Your IT team or service provider can manage it by using the same skills they use to configure and run your productivity applications. You can probably save costs by consolidating services and putting your private branch exchange (PBX) and other equipment on the market.

Forrester analysts explore the merits of internet telephony in a detailed report about the financial and operational impact of Microsoft Teams Calling. With this solution, they find that:

  • 185 percent is the average ROI of small and medium-sized businesses (SMBs)
  • Mobile workers save 1.25 hours every week
  • SMBs reduce costs by $194,000 as they eliminate legacy technology and support

In addition, staff, members, customers, and other stakeholders were happier and found it easier to communicate and collaborate. Data protection improved thanks to the cloud security built into Teams and Microsoft 365.

Contact us for assistance. We can help you get started using Teams Calling and take advantage of Microsoft licensing discounts, training programs, expert guidance, and other offerings for nonprofits.

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